Free training and support to help frontline organisations deliver high-quality advice, maximising access to justice.



To access some of our programmes, you need to become a FIAP partner. Please complete the form. We'll reply within one week.

We prioritise organisations that are in an advice desert, working with vulnerable communities or aiming for OISC Level Two or Three.

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About FIAP

Intro to FIAP

FIAP stands for Frontline Immigration Advice Project. FIAP helps organisations provide accurate, good quality advice to vulnerable migrants. Without it they face injustice and destitution.

We train advisers and help organisations get registered with Office of the Immigration Services Commissioner (OISC), then we continue to support them in their practice.

Who we work with

We work with all not-for-profit frontline organisations, whether you:

  • Want to register with the OISC
  • Are already OISC registered and want to improve your service or get high qualifications.
  • Are unsure about registering and want to explore wherther it is right for you.
  • Don’t need to register, but want to understand immigration advice and how to work within its legal boundaries

What we offer

  • Training in immigration law at OISC Levels One and Two
  • Study support for OISC assessments
  • Guidance through the OISC registration process
  • Ongoing support and Continuous Professional Development to students and organisations enrolled in the FIAP programme
  • Awareness raising sessions to help unregistered organisations work within legal boundaries
  • Needs assessments and advice model development for organisations who are unsure about their requirement to register

Get in touch

If you have a question about our immigration advice services, please email Lizzie at Refugee Action. We aim to reply within one week.

Email Lizzie


Some courses are open to all. For some course, you need to join the programme as a FIAP partner.