Immigration advice

Free training and guidance to help asylum and refugee organisations get OISC registered

How we help


We offer training to advisers, from unregistered to OISC Level 3.
OISC training

Registration support

We guide organisations and advisors through OISC registration.
OISC registration support

Best practice

We help OISC-registered organisations deliver excellent service.

Intro to FIAP

FIAP stands for Frontline Immigration Advice Project. Through FIAP, we help organisations to provide accurate, high quality advice to vulnerable migrants. Without it they face injustice and destitution.

We train advisers and help organisations get Office of the Immigration Services Commissioner (OISC) registered. Then we continue to support them in their practice. This leads to more free, good quality immigration advice available to refugees and asylum seekers.

Who we work with

Charities and other not-for-profit organisations who:

  • Want to register with the OISC
  • Are already OISC registered, or
  • Are unsure about registering, or don’t need to, but want to understand immigration advice and how to work within its legal boundaries

What we offer

  • Training in immigration law at OISC Levels One and Two
  • Study support for OISC assessments
  • Guidance through the OISC registration process
  • Ongoing support and Continuous Professional Development to students and organisations enrolled in the FIAP programme
  • Awareness raising sessions to help unregistered organisations work within legal boundaries
  • Needs assessments and advice model development for organisations who are unsure about their requirement to register

We offer all this online and by phone.

Join the programme

To access our free training and guidance, we need to get you signed up onto the programme. Please request to join the programme by telling us a bit more about your organisation and your interest in getting OISC registered. This will help you and us understand how ready you are. We recommend a manager does this.

We’ll get back to you within two working days of submitting the form.

Request to join the programme

Get in touch

If you have a question about our immigration advice services, please email Julie at Refugee Action. We aim to reply to all enquiries within two weeks.

Email Julie