Team

We're a friendly and helpful team. Collaboration and partnership building are at the heart of everything that we do. You can learn about our expertise and interests below.

Carolina Albuerne

Good Practice and Partnerships Manager

Based in Leeds and Bradford with national remit

I have worked in the sector for seventeen years including Refugee Council, Poppy Project and Freedom from Torture. I am interested in access to justice, a UX design approach in the sector and early integration of asylum seekers and refugees so that they feel empowered to navigate the asylum system.

In my spare time

I enjoy gardening, reading and hunting for treasures in flea markets. I am a trustee of the Association of Visitors to Immigration Detainees and of Amamantar Asturias.

Get in touch about

Good Practice and Partnerships Team’s partnerships and strategies

Chaman Ali Rasuli

Asylum Guides - Navigating Asylum Project Manager (Maternity Cover)

Based in Manchester with national remit

I have worked in the international development sector for over 15 years, engaged in governance, private sector development, humanitarian assistance, design and managing of projects. I have lived experience as an asylum seeker in the UK for almost two years.

In my spare time

I like to cook traditional food, and entertain my children through using my old-style games. I like cycling and travel more than any other hobbies.

Get in touch about

Navigating Asylum Project/ Asylum Guides

Dan Fallon

Access to Justice: Development Coordinator

Based in Liverpool with national remit

I have eight years' experience working in the sector, including ESOL coordination, asylum casework and awareness raising. I joined Refugee Action in 2017 to coordinate and develop Merseyside Asylum Guides, and latterly to improve access to justice for vulnerable migrants through second tier support.

In my spare time

I love music (playing it, making it, hearing it) and exploring/sitting around in natural landscapes.

Get in touch about

Registering your organisation to our Frontline Immigration Advice Project (OISC* Levels 1 & 2 training/accreditation), Asylum Guides, service design

*Office of the Immigration Services Commissioner

Emma Goatman

Research Officer

Based in London with national remit

I have been a humanitarian worker for the past 15 years in conflict zones across the Middle East, South East Asia and the Balkans for UN agencies, NGOs and the Government. I have a great interest in refugee issues both globally and domestically.

In my spare time

I enjoy running, painting and watching movies.

Get in touch about

Insight Hub - analysis and data

Helen Barley

Grant Manager – Respond and Adapt Programme (RAP)

Based in Norwich with national remit

I have worked in the humanitarian sector for twelve years focusing on protection and mental health, including four years in Jordan supporting the Syria crisis response. I am particularly interested in individual and collective care, as well as trauma informed approaches to service delivery.

In my spare time

I enjoy reading non-fiction, exploring the North Norfolk coast and am studying a part-time Masters in Child and Adolescent Psychotherapy.

Get in touch about

Respond and Adapt Programme & Insight Hub

James Conyers

Legal Trainer and Student Support Officer

Based in London with national remit

A long time ago I worked for the Immigration Advisory Service at an immigration detention centre where I helped people with their asylum claims, bail applications and other immigration problems.

In my spare time

I create strangely inept and pointless music.

Get in touch about

Legal training and advice about becoming an immigration advisor accredited with OISC*

*Office of the Immigration Services Commissioner


Julie Mansfield

Frontline Immigration Advice Project Partnerships Manager

Based in Manchester with national remit

I have worked and volunteered in the sector for over twenty years in community development, volunteer coordination and service management. I am especially passionate about co-production and tackling inequality.

In my spare time

I love rock climbing, yoga and am a board director for Healthy Me Healthy Communities.

Get in touch about

Frontline Immigration Advice Project partnerships and the West Yorkshire Community of Practice

Lizzie Hobbs

Good Practice and Partnerships Team Administrator

Based in Manchester with national remit

I have a degree in South Asian Studies and Hindi from SOAS, University of London, and have a background in the international arts industry including refugee work.

In my spare time

I enjoy walking, travelling, drawing patterns, Persian miniature painting, and studying Middle Eastern culture.

Get in touch about

General enquiries, bookings for Frontline Immigration Advice Project, learning platform access, and invoices

Lora Evans

Explore Adapt Renew Programme Manager

Based in Bradford with national remit

I have worked and volunteered with people seeking asylum, refugees and migrants for the last ten years, and am particularly interested in prevention, service design, practitioner networks, and coproduction.

In my spare time

I am a committee member and organiser with Sisters United in Calderdale.

Get in touch about

Explore Adapt Renew, service design, involving people with lived experience and building better local systems

Monica Reeves

Greater Manchester Step Change Programme Coordinator

Manchester

I have a degree in International Politics and a masters in Global Conflict & Peace Processes. For six years I've worked in the international sector, supporting peacebuilding programmes (Balkans, South Asia, South Caucasus) with a focus on inclusion and participation.

In my spare time

I love climbing, mountaineering and open water swimming (the colder the better). I am supporting the setup of a new charity, Our Shared Outdoors, that aims to increase access to the outdoors.

Get in touch about

Greater Manchester Step Change Consortium

Pascale Gayford

Good Practice and Partnerships Deputy Manager

Based in Leeds and Bradford with national remit

I have worked and volunteered in the asylum sector for sixteen years in casework, coordination and service management. I am passionate about collaboration, shifting power and in building better ecosystems.

In my spare time

I love growing vegetables and flowers, walking and running with friends and family, and am a trustee of Solace Leeds.

Get in touch about

Design and digital work, Good Practice Community engagement, Explore Adapt Renew

Polly Redfern

Service Designer

Based in London with a national remit

I enjoy using design and creativity to make complex information make sense. I’ve got 5 years experience designing accessible and inclusive templates, visions and prototypes so that people, volunteers and frontline workers of services are able to participate, collaborate and make changes to services.

In my spare time

You can find me long distance road cycling, swimming, testing new recipes to cook for friends and family...and I’m never very far from a new crafty project (at the minute I’m knitting a jumper!)

Get in touch about

Service design across GPP

Rachel Ward-Newton

(On Maternity Leave) Asylum Guides - Navigating Asylum Project Manager

Based in Manchester with national remit

I've worked in the voluntary sector for the last eleven years, with refugees and survivors of trauma and sexual violence. I have a Masters in Global Development: Poverty, Conflict and Reconstruction.

In my spare time

I enjoy running, finding the best vegan places to eat out, and reading - especially historical fiction.

Get in touch about

Navigating Asylum Project/Asylum Guides