We are informed by the voices of our and the needs of refugees, asylum seekers and migrants. We listen to the changing needs of organisations and we adapt our offer accordingly.
We support experimentation and innovation to enhance services and practice. We facilitate the development of digital and design skills so that the sector can adapt to the changing environment.
We connect communities in the sector to enhance skills, services and practice. We facilitate learning and best practice with the organisations we work with.
We believe that organisations should work collaboratively to change the systems they work within to achieve better outcomes. We look for opportunities to scale and share learning and knowledge as widely as possible.
We are aware of power dynamics and seek to minimise these where possible in our work. We promote anti-racist practice and promote learning and development to drive structural change and shift power to refugees and asylum seekers.
We regularly reflect on learning and progress. We prioritise access to justice and early action service development across the sector.