Slack community

The Slack community is made up of a diverse mix of people working in the refugee, migration and asylum sectors. The space is there to support the building of shared good practice across the sector through messages, chats, and sharing great work.

Request to join

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What is Slack?

Slack is a messaging platform which supports organisations and people to work together and share resources more effectively. A Slack workspace is made up of channels covering different topics, where members can communicate and find the information they need.

Why should I join?

Slack provides a simple and accessible way to connect and have virtual conversations with colleagues across the sector. Members can benefit from the wealth of information, resources and tips shared across the different channels. You can choose which topics are relevant or interesting to you. If you have an operational question, someone in the Slack workspace can help.

How to join

Just fill in the form above, and one of our Community Champions will send you an invite to the Slack workspace. In requesting to join the Slack workspace you are confirming you have read and consented to the Community Guidelines outlined below.

What we chat about

New conversations and topics are emerging. We have channels where we chat about experts by experience, adapting services, and making our websites more accessible. We also have a 'general' channel which welcomes other topics. If there’s a conversation you want to  have, we’re very open to new channels springing up.

Community members

Members of the group include immigration caseworkers, project officers, service managers and directors from Migrants at Work, Refugee Women Connect, Bristol Refugee Rights, LASSN, Micro Rainbow, Action Foundation and many more.

To join, you must be employed by or work predominantly for a refugee and asylum charity, NGO, social enterprise or government org – if you’re not sure, email

Community Champions

The current Community Champions are Lora, Pascale and Julie from Refugee Action. They will send you an invite when you request to join, provide technical support and answer any questions you have along the way.



The Good Practice Community Slack group is a space for open discussion of the issues and experiences of people and organisations in the asylum and refugee sector. It is not a space for selling of services and we do not tolerate harassment of participants in any form. The group is primarily for people working for not-for-profits in the asylum and refugee sector.

We welcome the inputs of partners on the strict understanding that they are in the group to help others benefit from their experience and expertise. Membership of the group is at the discretion of the Community Champions.

These Community Guidelines apply to every member of the Good Practice group. Anyone who violates these Community Guidelines may be expelled from the group at the discretion of the Community Champions. Members are responsible for knowing and abiding by these guidelines.

Spam & self-promotion

The Good Practice Slack group is a place for staff and volunteers of organisations to discuss their work, share resources, and help others professionally. Please be mindful of this when promoting blog posts, conferences, products, and other resources. The things you post should be valuable and relevant to the community. Do not approach other participants with unsolicited sales pitches, or repeatedly post links. Also, do not pass on information gained from the workspace to journalists, marketers or salespeople without consent.


We do not tolerate any form of harassment on the Good Practice Slack channel. Harassment includes:

  • Offensive comments related to gender, gender identity and expression, sexual orientation, disability, mental illness, neuro(a)typicality, physical appearance, body size, age, race, or religion. 
  • Engaging in gratuitous or inappropriate discussions, references or behaviour 
  • Communicating in an aggressive tone
  • Threats of violence, intimidation or online stalking of other members
  • Sustained disruption of discussion channels
  • Continued one-on-one communication after requests to cease


If you are being harassed by a member of the Good Practice Slack group, notice that someone else is being harassed, or have any other concerns, please contact one of the Community Champions (Lora, Julie or Pascale) through a direct Slack message. 

If the person who is harassing you is one of the Community Champions, they will excuse themselves from handling your incident. We will respond as promptly as we can. We reserve the right to reject any report we believe to have been made in bad faith or intended to silence legitimate criticism. We will respect confidentiality requests for the purpose of protecting victims of abuse. At our discretion, we may publicly name a person about whom we’ve received harassment complaints, or privately warn third parties about them, if we believe that doing so will increase the safety of the Good Practice Slack group members or the general public. We will not name harassment victims without their affirmative consent. 


Participants asked to stop any behaviour violating this code of conduct are expected to comply immediately. If a participant engages in any such behaviour, the Community Champions may take any action they deem appropriate, including expulsion from the Good Practice Slack group.


These Community Guidelines are based on the Code of Conduct used by Digital Charities