Virtual Learning Support

Pros

Able to adapt usual in-person services online
Provide practical support that will help people's learning and development
Practical support and connection can help emotional wellbeing
Can add social element with group sessions

Cons

Access to internet and technologies needed
Privacy and a quiet space is needed
Resolving support issues is challenging

Suitable for

‍

People that require help with English language skills, eg. conversation practice
People that need homework support

Summary

This wouldn’t be possible without the contributions of SOLACE, TimePeace and GOVAN Community Projects.

Virtual learning support involves providing people with practical support and opportunities for learning and developing skills that can help with everyday life. Examples include virtual English as a second language (ESOL) classes, reading assistance, and homework club.

While groups aren’t required for this support to take place, groups can add a social element which may make the sessions more dynamic. As they are held online, people will require access to digital technologies with fast internet, and knowledge on using communication platforms.

Requirements

Staff/Volunteer requirements

IT support
Groups meet online weekly, with some moving to twice weekly

Participant requirements

Crucial to provide participants with time and practical support to increase digital skills and confidence
Support is needed to set up devices, email addresses and how to use the apps required

Staff training

Staff/volunteers able to plan sessions, teach and adapt to online delivery

TIPS

Partnerships are crucial to responding effectively to new and emerging situations, and keeping up with initiatives that are outside of the immediate sector
Tablets that are WiFi enabled with MiFi routers are cheaper than those that use 4G connectivity

Helpful resources

Feedback

“Clients wellbeing has been significantly impacted by the lockdown, in particular stress caused by accommodation and asylum support issues, social isolation, food insecurity, access to ESOL, and digital poverty.”

GOVAN

“Following evaluation of online ESOL, there may well be scope to continue to offer a combination of virtual/face-to-face classes which may reduce accessibility barriers to some.”