The Explore programme lasted 8 weeks, covering:
Understand the problem space, user needs and organisational needs.
Develop and sketch a range of solutions. Test and validate initial ideas.
Develop a prototype or make changes to your website or service.
Theme: Making websites accessible - Explore how to improve your website so that people can find your organisation and your services.
Theme: Adapting service delivery - Explore how to deliver services using digital technology or how to build a flexible delivery model.
"The impact on our service will be huge once we have worked on everything that is now on my list!" - Liz, Refugee Rights Hub
"I have just finished the first phase of the Explore programme; my focus was how New Routes communicates with our participants. While the process of working out our challenges to adapting our services post-covid has taken longer than expected, we are confident that we are on the right track." - Amelie, New Routes
I have gained so much confidence through this project that I am confident I will do a good job – and if things start going in the wrong direction, I have support available." -Tanja, KRAN
Programme materials helped the cohorts to discover, define and develop solutions. Activity worksheets and a presentation template made it easy for charities to frame their thinking throughout the process.
12 charities attended 2 sessions per week for 8 weeks. Learning was experiential and hands-on; participants worked through the activities to produce tangible outputs at each stage.
The Explore cohort chatted on the Community Slack Workspace and met twice a week on Zoom to discuss their ideas, progress and challenges.
Some Zoom sessions were open to the wider sector such as
These sessions were shared on our Meet Up page.