Frontline Immigration Advice Project
REGISTERING WITH THE OISC
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Changes to the IAA assessment process. View the changes (link opens gov.uk)
Video contents
Part 1: Understanding Regulation
Why Immigration Advice?
Lack of immigration status is a barrier to:
Why Immigration Advice?
Lack of immigration status is a barrier to:
- Working
- Finding accommodation
- Studying
- Opening bank accounts
- Accessing healthcare
- Driving
- Living
- Contributing
What is OISC?
- The Office of the Immigration Service Commissioner
- Created by the Immigration and Asylum Act 1999
- Remit: to protect migrants, by:
- Regulating some immigration advisers
- Overseeing other regulators (for solicitors, barristers, etc.)
- Prosecuting unregulated immigration advice
- Funds come from a Home Office grant, but they are independent
We can find a lot of common cause with the OISC. We should not be afraid of them!
What does OISC regulate?
"Immigration Advice" and "Immigration Services"
Immigration advice is:
- Advice which relates to a particular individual
- And is on a relevant matter
Immigration services are:
- Representation about an individual (i.e letters, phone calls, etc.)
- On a relevant matter
- To a court or government department
What are relevant matters?
Relevant Matters
- Asylum Claims
- Immigration Applications
- Applications for Citizenship
- Unlawful Entry
- Immigration Bail
- Deportation and Removal
- Appeals & JR's about the above
(see model documents for help!)
Not Relevant Matters
- Asylum support*
- Housing*
- Benefits Eligibility*
- Family Law*
- Employment*
*But can sometimes be difficult to talk about without talking about a relevant matter as well
How does OISC regulate?
- It regulates organisations (not individuals)
- It must also regulate advisers within organisations
- You can't have one without the other! Usually*
- A regulated adviser is only regulated to give advice on behalf of the organisation (but can be regulated through more than one organisation)
- There is an exemption for CABs at Level 1 only
*Maybe for organisations employing solicitors or barristers
What are the Levels and Categories?
Level 1
- Immigration (immigration and nationality applications)
- Asylum & Protection (no assessment: peripheral stuff only!)
- EUSS (no assessment: straightforward EUSS applications)
Level 2
- Immigration (complex/human rights-based application and work with irregular migrants)
- Asylum & Protection (asylum claims, settlement, fresh claims, family reunion)
Level 3
- Immigration and/or Asylum & Protection (appeals and bail)
What is the CAB exemption?
- All CAB's are automatically registered at Level 1
- Their advisers do not need to register or pass assessments
- But they must apply in the usual way to do Level 2 or higher work
- Trust is key: the OISC trusts CABs to act responsibly
Pros: Fewer barriers to setting up or expanding at Level 1 service - just need effective training and supervision, no applications or assessments required
Cons: Experienced Level 1 advisers have no 'registration' that they can carry with them when they leave - they must do the assessments at that point
PART 2: Getting regulated
How should organisations prepare?
- CEO and trusts must read Code of Standards Guidance on Competence
- Assess the local needs- what problems do local people have?
- Identify short and long term goals for meeting needs- be realistic and look for partnerships and referral pathways!
- Consider casework practices (file keeping, etc.) and professional indemnity
- Identify who to train/recruit (but don't bank on being able to train/recruit OISC advisers easily!)
- Have a plan B!
How should advisers prepare?
- Read the Code of Standards and Guidance on Competence
- Start reading immigration blogs and news sites (e.g. Free Movement and EIN)
- Attend training (Our courses are typically 5 days -other trainers do shorter courses, but these are often geared towards the private sector)
- Make time to study (minimum 2 days-longer is likely to be needed)
- Make contacts with other trainees/form study groups internally or externally
- Strike while the irons hot! Most people who are going to get registered do so within the first 6 months. Around 70% of people never get registered.

Time it Right...
Organisations and advisers need to be-working towards getting regulated at the-same time!
How do you apply to the OISC?
Organisations
- Applications for Registration
- Professional Indemnity Quote
- Business Plan
- Complaints Procedure
- Client Care Letter (template)
- Client Closure Letter (template)
- Policies
(see model documents for help!)
Advisers
- New Adviser Application and Competence Statement
- Proof of Right to Work in the UK (and 18 months' permission to stay left, if relevant & possible)
- Recent DBS check
- Training certificates, etc.
Submit both together!
Watch this segmentA model that works...
- Find someone with casework and managerial responsibility to act as a lead in the bid for registration.
- The lead should:
- Attend the training with other staff/volunteers
- Organise regular group study sessions
- Prepare the organisations applications for registration
- Arrange for all staff to apply together and work towards the same assessment date
- Better outcomes: most or all trainees become registered, e.g. RSD, Entraide, Access, Barnardo's NI
- Contrast: Caseworkers studying alone have a much harder challenge!