With limited resources, knowing how to prioritise who to support is important. In consultation with other organisations, we’ve compiled a sample needs assessment.
Given the limited resources of the charity sector, it is unlikely organisations will be able to meet all of their clients' needs, or at least not immediately, and so it may be necessary to prioritise people.
Phones, tablets, laptops and data top ups are high value items. Having a clear policy to follow will minimise risk of confusion and tensions between clients and the organisation and any referring organisations if you are working in partnership.
Your eligibility criteria will vary depending on your client group, funding and resources available. These are ideas to help decide how to assess the needs of clients and create an eligibility criteria.
Using a Google Form is a simple and effective way to collect lots of responses. Needs assessments in this format could be filled in by individuals themselves or workers.
Responses are automatically added to a spreadsheet - an easy way of managing requests and having oversight of everyone who needs support.