Even after robust planning, it’s important to be vigilant and responsive to changing circumstances. Assess what is and isn't working so that improvements can be made.
Your risk assessments and procedures need to be living documents, but there are systems that you can put in the place to make it easier.
Prioritise and bear in mind the increased risk of COVID-19 infection for individuals who have been made more vulnerable.
Review health and safety together with the effectiveness of the changes you have made to your services as a whole.
There are many reasons why it would be important to involve service users in your review of health and safety. We’ve heard from our partners that many of their clients are frightened to leave the house and of the police due to COVID-19. They may raise valuable safety issues and solutions that your team haven’t thought of.
Involving service users can be done in many different ways. You could collect feedback from clients attending face-to-face sessions or receiving support remotely. For example, using in-depth telephone interviews, online focus groups or surveys.
In August, we will be doing a design sprint around developing meaningful ways to involve the people who use your services. This will include reviewing and co-designing your adapted services and safety. We would really value your input.
We know there's a lot of information, which can sometimes be overwhelming. Our team have compiled a library of the most important guidance and resources, only from trusted sources.
These resources are built by you, for you.
Email us if there’s anything you would like to add.