Take the fear out of OISC auditing
Feel more prepared for audit by using our handy timeline and to do list.
This is a short guide to help you understand what an OISC audit involves and help you prepare when the time comes.
When you register to give immigration advice, you agree to be regulated by the OISC. The audit is the opportunity for the OISC to check that you are giving advice and running your organisation in a way with which they are satisfied. In particular, they are checking to see whether your organisation complies with the OISC Code of Standards. On that basis, the OISC try to check as many organisations as possible on a regular basis.
Step One: The OISC will contact you, usually by email, to inform you that you are going to be audited on a particular date. Typically, this will be 3-6 weeks in advance of the audit.
Step Two: You will be required to provide a case list to your auditor so that they can select some files at random to review. This could be around 10 days in advance of the audit itself.
Step Three: Next, you need to share the selected files with the auditor. We recommend doing this in advance of the audit itself in order to ensure no tech-related delays. Try to share the files in one go and in a secure manner, such as an encrypted zip folder.
Step Four: There is then the audit itself. The OISC representative will hold a kick-off call, where they will discuss your organisation generally with you. They will then review your case files, Continuing Professional Development (CPD) and other documents, before calling you at the end of the day (or perhaps the next morning) to give oral feedback.
Step Five: Finally, you will receive a written report at some point after the audit.
The audit is designed to assess your organisation at a given moment in time, so should not require too much preparation. However, there are a few small things you can do to ensure you put your best foot forward:
There are various things that may happen as a result of your audit: